1. Contact Us

Contact Us

At PPQ, Customer Service is everything. Our passionate and friendly team will go beyond the call to help you out with anything you need. We’re not just in the business of creating great plates; we’re creating a community, an experience and an extension of you.

OUR SERVICE PROMISE

Our Plate Experts will answer all questions, no matter how big or small. 

Love a chat? Prefer email? Or fancy a quick Instagram DM? We'll meet you where you are to make your plate journey easy. 

We’re as excited about plates as you are, so don’t hesitate to share your story.

HELP US, HELP YOU

Please treat our team the way you would like to be treated.

We'll LISTEN to your feedback so we can IMPROVE for next time.

We operate with your security in mind, so be ready to confirm your identity and have your CRN/Driver’s License number handy.

Got a question? Check out our Help Desk for a quick and easy way to source information.

You can Livechat a Plate Expert, Call us on 136 356 or complete the form below to send us an email.  

Complete this form and we will call you back during business hours or follow up with a reply email.

COMPLAINTS

We are sorry if we haven't quite hit the mark. At PPQ, we value your feedback because it helps us improve our business; whether positive, negative or indifferent, it will help our team meet Queenslanders’ needs in future. Please complete the complaints section of the form below if you  have any concerns and our team will endeavour to address them as soon as possible.

Enquiry Form

How would you like us to contact you?
What is the enquiry about?

Let's talk?

Opening Hours

  • Monday: 8:30am–5pm
  • Tuesday: 8:30am–5pm
  • Wednesday: 8:30am–4:30pm
  • Thursday: 8:30am–5pm
  • Friday: 8:30am–5pm
  • Saturday & Sunday: Closed

(excluding public holidays)

Phone

In Person

Level 2, 99 Melbourne Street
South Brisbane QLD 4101
Australia

Post

PO Box 3080
South Bank QLD 4101
Australia

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